Reference

How shiokambing2 Handles Your Personal Data

Your account data and wallet details — including how you connect through DANA, OVO, or GoPay — are handled with clear rules that you can read and understand here.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and deleteNo third-party selling of your dataTransparent data retention

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What Data We Collect and Why

shiokambing2 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on shiokambing2, we collect the information needed to verify your identity, process your transactions, and keep your account secure. This includes your name, contact details, and the e-wallet identifiers you register — whether that is your DANA account number, your OVO

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mobile number, or the GoPay ID linked to your Gojek profile. We do not collect more than we need. Payment data is used solely to match your deposit or withdrawal request to the correct wallet and confirm the transaction cleared. We do not store your full
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wallet PIN or password; authentication stays inside the DANA, OVO, or GoPay app environment. Usage data — such as session timestamps and device type — helps us identify unusual access patterns and flag potential account security issues early. All data handling depends on applicable local law
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and is available only where local law and eligible regions permit. We update this policy when our practices change, and we will notify you through your registered contact before any material change takes effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Wallet Data Security Your DANA, OVO, and GoPay identifiers are stored in encrypted form. We use SSL connections across every account page so your wallet details are never transmitted as plain text between your device and our servers.

Cookie and Session Use We use session cookies to keep you logged in during a single visit and preference cookies to remember your deposit method. You can clear these at any time through your browser settings. We do not use cookies to build cross-site advertising profiles.

Data Retention Period We keep your account records for as long as your account remains active, plus any additional period required by local financial regulations. Once the retention window closes, your personal data is deleted or anonymised.

Third-Party Data Sharing We share data only with the payment processors — DANA, OVO, GoPay — needed to complete your transaction, and with identity verification partners where local law requires it. We do not sell your data to advertisers or data brokers.

Common Questions About Your Privacy Rights

We collect your name, contact details, and the e-wallet identifier you register — your DANA number, OVO mobile, or GoPay ID. We also log session timestamps and device type for security monitoring.

Yes. Submit a data access request through your account settings or by emailing our privacy channel with your account ID. We will compile and send your data within the timeframe local rules require.

Use the deletion request option in account settings, or contact us by email. We process deletion after verifying your identity. Some data may be retained where local financial regulations require it before full removal.

Only with the payment processor needed to complete your specific transaction. We do not share wallet identifiers with advertisers or unrelated third parties, and we do not sell your payment data.

For as long as your account is active, plus any period required by local financial regulation. After that window, your personal data is deleted or anonymised so it can no longer be linked back to you.

Contact our live chat support immediately — available around the clock from your account dashboard. Our team can freeze suspicious activity, review your session log, and guide you through the account recovery steps.

How shiokambing2 Handles Your Personal Data

How to Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy Rights

01 What personal data does shiokambing2 collect when I open an account?

02 Can I request a copy of all the data shiokambing2 holds about me?

03 How do I ask shiokambing2 to delete my personal data?

04 Does shiokambing2 share my DANA, OVO, or GoPay details with third parties?

05 How long does shiokambing2 keep my account information?

06 What should I do if I think my account data has been accessed without my permission?

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